Get in touch with us.
Traveler, business, or local municipality? Whatever your role, we’re here to answer your questions and help you make the most of every experience.
ChatGPT ha detto:
The world is more beautiful when people connect, and Djinne was created exactly for that: to bring together travelers and those who make every place unique.
If you want to learn more about how Djinne can help you, need assistance, or want to share new ideas to make the experience even more special, get in touch with us!
We’ll get back to you as soon as possible.
FAQ
Are you a traveler?
Is the app free or does it have paid features?
Yes, the app is completely free! You can explore all the locals’ suggestions at no cost.
Do I need to create an account to use the app?
Yes, to use the app and access all its features, you need to register with your email and password. For a more personalized experience, you can complete your profile by adding your details in the ‘Personal Profile’ section.
Are locals' suggestions updated often?
Yes, business partners will receive notifications periodically to update or modify their content in the app, ensuring users always have accurate and updated information.
Can I filter suggestions based on my interests?
Yes, in the ‘Categories’ section, accessible from the app’s main pages, you can focus only on what interests you most. Additionally, thanks to a personalized recommendation system, Djinne will suggest places and people aligned with your personality and interests.
Can I share saved places with other users?
Yes, you can share the content you read and your personalized editorial with friends and family. Who knows, you might even spark their curiosity and turn them into new users like you!
Do you have a business?
Is my business suitable to be promoted by Djinne?
If your business offers handcrafted, personalized, or unique products, or local services related to the territory, conviviality, and hospitality, Djinne can present it to visitors looking for originality and memories.
Do I need to constantly update my data?
After completing the initial registration, you will receive notifications from time to time, where you’ll just need to confirm or, if necessary, provide updated information to present your business in the best possible way and ensure the best experience for visitors.
Any advice on how to present my business at its best?
Just answer the registration questions and provide some information about your story and that of your business. Djinne will take care of the rest, using AI to communicate with visitors and travelers of all origins and languages, sparking their curiosity and capturing their interests.
How should I interact with new customers?
Those who come through Djinne already know you, thanks to the information and your story, so welcome them like a regular customer who came to you because of who you are and what you do. It doesn’t matter if they speak a different language; what matters is your business. Use an automatic translator on your phone and make friends with new customers.
What costs does Djinne apply?
Registering and uploading your business to the app are completely free. In the future, you can access your personal area to monitor your platform performance. You’ll have data such as the number of interactions received, month-to-month progress to evaluate improvements, and the number of users who saved your business in their personal guide with a “like.” Additionally, you can sponsor your business to increase its visibility to users. Being a business partner doesn’t exclude the possibility of being a user too! You can have fun exploring the app and creating a personalized guide just for you. esplorando l’app e creare una guida personalizzata su misura per te.
Are you a Municipality?
Can we add specific content for our territory?
Yes, municipalities have full autonomy in deciding which aspects of the territory to highlight, based on their own and citizens’ needs. The goal is to highlight local traditions and give visibility to places that deserve more tourist traffic but often fall outside the mainstream tourism paths.
Does the app allow highlighting local events and initiatives?
Yes, the platform offers customized plugins to meet specific territorial needs. Features like interactive calendars or dedicated chats will highlight local events and initiatives, with the possibility to update and add new ones at any time.
What are the costs of using and licensing the app for the municipality?
The collaboration and licensing cost is tailored to the size of the municipality.
Municipalities are classified into small, medium, and large, with rates adapted to their specific needs.
The Djinne team supports access to public funding for sustainable tourism.
Are there any data and statistics on user interactions?
Yes, when creating a profile on Djinne, a dashboard is automatically generated to collect all user data and interactions in one space. This tool allows municipalities to analyze areas of the city and commercial sectors where resources should be focused, promoting balanced development of projects and initiatives. The goal is to make the traveler experience more engaging and extend their stay on the territory.
Can the app help promote local businesses?
Yes, the platform promotes businesses and people located outside the classic tourist routes, offering them more visibility. This way, it allows unique cultures, stories, and products to emerge that would otherwise remain little known.
DJINNE S.R.L. - Via Mario Vellani Marchi 80, 41124 - Modena
Partita IVA: 04131180368
